Refund policy
We want you to love your Pretty & Petty Co. purchase as much as we loved creating it. If something isn't right, we'll do our best to make it right.
We gladly offer refunds or replacements if:
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You received the wrong item.
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Your order arrived damaged or has a manufacturing defect.
Refund or replacement requests must be submitted within 30 days of your purchase date.
To get started, email us at shop.prettyandpettyco@gmail.com with:
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Your order number
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A brief description of the issue
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Photos of the item (if it's damaged or defective)
We'll review your request and get back to you as quickly as possible.
Because each item is made just for you, we can't accept returns or offer refunds for ordering the wrong size, changing your mind, or providing an incorrect shipping address. Please double-check your order before checking out.
This Refund Policy may be updated from time to time. If you have any questions, we're always happy to help, just reach out to shop.prettyandpettyco@gmail.com.
Pro Tip: Following the care instructions included with your order will help keep your tee looking fabulous for years to come.